Shipping & Returns

Courier Service

Orders delivered by courier will normally be delivered within 48 hours of despatch. Outlying regions may take an extra day. If for any reason your order will be delayed we will contact you to let you know.
For large orders we offer a personal delivery service where we are prepared to set a date and time for delivery that is convenient for you.
We aim to dispatch all orders that are placed before 12pm the same day, orders that are placed after 12pm will be dispatched the following day (mon-fri only).

For retail orders being delivered within the UK the minimum charged is £2.25. The maximum delivery charge is £45. For orders over £400 delivery is free.
For trade orders being delivered within the UK the minimum charged is £2.25. The maximum delivery charge is £200. For orders over £1000 delivery is free.
Delivery of orders to addresses outside the UK and outlying regions (Channel Islands, Scottish highlands etc.) are charged differently. Details are available on request.

To return or exchange a product you may do so within 28 dates of the date of receipt.
The product you wish to return must be in a saleable condition. The overall condition of the returned product will be considered when making a refund.
Under the distance selling regulations you have the legal right to cancel within 7 days of receipt of the goods. For retail customers cancelled items must be returned in perfect condition, unused and in the original packaging. Notice must be given within the 7 day period of cancellation. A full refund will be given on the goods element only.
In the event that an item is out of stock and holding up the rest of the order, you will be notified and given the option of accepting the immediately available items and the rest to follow with no extra cost.